Dial A Digger - Frequently Asked Questions

Yes, we're insured for up to $20 million public liability cover. However, it is your responsibility to inform us of any risks or concerns including the location of services. We also train all Dial A Digger operators to comply with Australian Safety Standards, and will follow procedures to the dot. No need to stress about things going wrong!

We have access to a huge range of excavation equipment, from mini excavators, bobcats, skid steers, tipper trucks, kanga loaders and more. Be sure to check out our equipment hire page to see the full range.

We employ a range of experienced operators and drivers across the Melbourne and Adelaide region, including CBD areas to outter suburbs. Some of our more popular locations include Geelong, Werribee, Gawler, Tea Tree Gully, Largs Bay, Blackburn, and more.

You can view all of our locations serviced here.

Yes! Our operators are all trained and certified to work on commercial sites as well as residential projects. Get in touch with us to talk about how we can help with your project!

We have a minimum hire time of three hours work. However the length quite often depends on the scope of the work being done, but most of our residential jobs range between 3 hours and a full day. We'll be able to talk through the job over the phone and give you a free quote, including an estimation of the length of your job, a timeframe of our availability and costs. Our machine operators are all highly experienced and very effecient at a variety of earthmoving and excavation jobs.

This varies from job to job, and should always be followed up before any work gets started, so please check with your local council or shire. Always ensure you have all relevant permits and other approvals before starting your project. While we can help you determine what regulations you might need to consider, you are responsible for ensuring you follow the correct procedures. More information can be found at your local council website.

Dial a digger has access to a range of tipper trucks with varying capacities, and can remove unwanted soil, debris and green waste from your site.

Our equipment can move most soil types, but there are some exceptions. If we hit rock during our dig, we'll need to arrange a rock breaker. Be sure to talk to us if you're uncertain about what kind of soil you're removing.

This can often vary from job to job, and since all our equipment hire comes with an experienced operator/driver we prefer to give you an upfront quote based on the job requirements. While dry hire can sometimes seem like a cheaper alternative, more often than not it's more cost-effecient to use an expert who knows how to get the most out of your hire machinery.

We'll provide the operator, machinery and any necassary attachments for your job. We strive to offer the most affordable hire rates while still providing fast, quality service. Best of all, we can provide you with a fast, free, no obligation quote on your job.

We can help decide what machinery is best suited for your job! Some work may require a small mini loader where access is tight, while other jobs may require a larger, more powerful excavator. We have experience using a large variety of excavation machinery including bobcats, skid-steers, tracked excavators, mini micro loaders and more. Just give us a call and we'll help you decide on what machinery would be best for you.

A lot of people are unsure as to whether or not they can even fit a mini digger or mini bobcat to the property. Fortunately, we specialise in tight-access worksites! We can use a smaller machine that still packs a punch and is suitable for most jobs.

We generally require a minimum of 760mm of space to access your worksite. Check out our blog post for more information on measuring your site access.

Dry hire involves only hiring the machinery or equipment. You can read more about why we only offer wet hire on our dry hire vs wet hire page.

We offer underground cable and services locating only in specific areas. Please call us to find out if this service is available on your job site. All our operators are trained in reading safe digging plans from Dial Before You Dig. View our underground service locating page for more information.

Our family of dial a digger experts is constantly growing. If you're looking to start your own business or would like to work with us, check out our franchise information page.